Privacy Policy

Effective Date: 18 May 2026
Website: www.viatrix.com

Introduction

Welcome to Viatrix. We are committed to protecting and respecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, services, marketing, and communications.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Viatrix is a digital business providing online services, marketing, consultancy, communications, and related digital solutions.

For any privacy-related questions, you can contact us at:

Email: viatrixcatering@gmail.com
Website: www.viatrix.com

Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

This may include:

• Your name

• Email address

• Phone number

• Company or business name

• Billing and payment information

• Any information submitted through contact forms, bookings, enquiries, or email communications

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Time zone setting

• Pages visited and website activity

• Referral source

• Cookies and tracking data

Marketing & Communication Data

We may collect preferences regarding receiving marketing from us and your communication preferences.

How We Use Your Information

We use your information to:

• Provide our products and services

• Respond to enquiries and customer support requests

• Process payments and transactions

• Improve our website and user experience

• Send updates, newsletters, or marketing communications

• Analyse website performance and customer behaviour

• Prevent fraud or misuse of our services

• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR and applicable data protection laws, we rely on the following lawful bases:

• Consent

• Contractual necessity

• Legitimate interests

• Legal obligations

Where consent is required, you may withdraw it at any time.

Marketing Communications

We may send marketing emails or promotional content where:

• You have consented to receive them; or

• We have a legitimate interest to market similar services.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic and performance

• Remember user preferences

• Support advertising and remarketing campaigns

We may use services such as:

• Google Analytics

• Meta Pixel

• Google Ads

• Other analytics and advertising platforms

You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties including:

• Website hosting providers

• Payment processors

• CRM and email marketing platforms

• Analytics providers

• Professional advisers

• Legal or regulatory authorities where required

All third parties are required to respect the security of your data and process it lawfully.

International Transfers

Some of our third-party service providers may process data outside the United Kingdom